Prime Piano Services

Pianos Tuned on Weekends - Find out more!Piano image
Russell Gallman - Certified Piano Technician


(770) 570-0356


Book Your Tuning Appointment Today!

$ 110.00 Basic Tune
$ 50.00 per Pitch Raise Pass
See Specifics Below & Card Charges


             Closed Sundays, Mondays

& Thursdays


Russ honors Georgia's Hands Free Driving Law and does not to take calls when driving, and he tries not to take calls while in the customer's home tuning, but he's still easy to reach.

Email - Text - Call - Voice Mail 

!! Russell is booking appointments about four weeks out !!

Area of service –
As a resident of Gwinnett County, Russell's primary area of service is focused on Atlanta, and the North Metro surrounding areas.  See the Areas of Service Tab for your county.

Annual Price Adjustments - 
Russell adjusts his price and rate structure every three years or as needed to keep track of current trends.  The last revision was 2017, and he will update his tuning prices in June, 2021.

How much does it cost to tune a piano? –
In general, Russell bases his prices on the amount of time spent in the home or job site.  When he makes a tuning call visit, he may need to tune your piano 1 time, 2 times or 3 times during that SAME visit depending upon the condition of the piano. Your tuning cost may be $110.00, or $160.00, or $210.00 for that day's tuning service.  Here's how it breaks down for payments by either cash, check, or Zelle:

  • Level 1 - Basic Tuning Service (per piano)                 $ 110.00
  • Level 2 - Typical 1st Tuning - 1 Pitch Raise Tune & 1 Basic  $   50.00 + $110.00 = $160.00  
  • Level 3 - Sore Arm Tuning - 2 Pitch Raise Tunes & 1 Basic  100.00 + $110.00 = $210.00 
  • Level 4 - D.O.A. - Dead On Arrival Pianos                 $  60.00

 This does not mean that Russell will need to come to your home multiple times. The prices above are for a one-time only tuning visit. If the following information feels confusing, please feel free to call or text Russell at (770) 570-0356. Your input will help him refine how to rewrite this pricing information. Russell will advise you when you should expect to retune your piano - 6 months or 1 year etc.

Swipe charges apply to Debit Card and Credit Card transactions (Visa, MasterCard, American Express, & Discover):

  • Level 1 - Basic Tuning Service (per piano)                                                         ADD  $ 4.00  ($ 114.00 Total)
  • Level 2 - Typical 1st Tuning Service - 1 Pre-Tuning & 1 Finish Tuning               ADD  $ 6.00  ($ 166.00 Total)
  • Level 3 - Sore Arm Tuning Service - 2 Pre-Tunings & 1 Finish Tuning               ADD  $ 8.00  ($ 218.00 Total)
  • Level 4 - D.O.A. - Dead On Arrival Pianos                                                          ADD  $ 4.00  ($  64.00  Total)    
  • Add 3.5% for additional services

Service Descriptions  -
All pianos are created differently, and each has its own individual needs. For pianos that are regularly maintained, an owner can anticipate a standard, one-pass finish tuning visit that will require 1.5 hours. In contrast, for instruments that do not receive annual or bi-annual tuning visits, an owner may need to budget additional time and money for multiple tunings in order to get reliable service.  Prior to tuning, your piano will be measured with a computer to determine its present pitch position.  

  • Level 1 - Basic Tuning Service Visit is normal for the Regularly Maintained PianoThese are pianos tuned every 6 to 12 months, and will apply to most repeat business tuned within 24 months. (1 tuning @ 1hr 15min to 1hr 30min =  $110.00)
  • Level 2 - A Typical 1st Tuning Service Visit (1 quick pitch raise tuning followed by 1 basic finish tuning) applies to the Moderately Maintained Piano.  For pianos that have been recently moved, or they haven't been tuned in the past 2 years, you will need to budget this category for the additional time and work involved.  ALL tuning pins (approx. 220 strings) must be turned 1 time in order to pressurize the sound board prior to the Basic Tuning/Finish Tuning. (2 tunings @ 1hr 45min to 2 hr  = $110.00+ $50.00 = $160.00)
  • Level 3 - A Sore Arm Tuning Service (2 quick pitch raise tunings followed by 1 basic finish tuning) applies to the Ignored Piano - these are pianos that have been completely ignored for a long, long time, and are very flat (i.e. - 75 cents flat to a full semitone flat and more), and this level of service may apply to older short spinet models as well.  Where older instruments (i.e.- 60+ years) that haven't been tuned in many, many years are to be brought up to A440, the Sore Arm Tuning Service cost will be applied.  Precautions must be made with spinets as broken string repairs can be costly to owners.  And older pianos do not have adequate stretch to allow for "over pull" techniques.  Hence, IF the health of the piano will allow it to be raised to A440, ALL tuning (approx. 220 strings x 2 passes)  pins will be turned 2 times prior to the Basic Tuning/Finish Tuning.  It is the equivalent of 3 tunings in one visit. (3 tunings @ 2hr 30min = $110.00 + [2 x $50.00]  = $ 210.00)
  • Level 4 - DOA - Dead On Arrival Pianos are pianos with serious, catastrophic defects which will not permit the piano to be tuned, or conditions which render the piano unethical to encourage the customer to put additional money into.  Keep in mind that pianos are a lot like cars.  They have a limited life span, and then they should be replaced.  If you think your piano is at the end of it, feel free to email or text with Russell.  A picture of the piano can be quite revealing, and he can point you to additional things to look at before making an appointment.  Sometimes is okay to say: "You know, I think that I deserve a better piano."  (D.O.A. Pianos = $60.00 minimum)

How will I know if my piano needs a pitch raise?
Please visit the FAQs tab to locate the response to this inquiry.

What is not included in the Tuning Service fees? -
The Tuning Fee only applies to the tuning process and product. Repairs for sticky keys, broken strings, vacuuming, cleaning, applying lubrication to sluggish action parts etc. will be assessed separately, and are costs beyond the tuning service. As a general rule of thumb, for repairs that can be done in 10 minutes or less during a tuning visit, no additional charges will be applied to the invoice.  When repairs are performed during the tuning visit, the current hourly rate stated on the Repairs tab will be applied to cover the cost of the additional services.  Please review Repairs for more information. 

dvanced Tuning Services - 
Russell offers advanced tuning services for those whose needs require a more holistic approach.  Many situations require a more detailed approach.  For example, one's piano may need lose benches tightened, pedals may have a creaking noise, regulation may need to be tweaked for better touch and feel, the hammers may need to be voiced for improved tone, or a sound board may be filthy.  A Spiff Job Visit is available in 4-hour (Half Day Block) or 8-hour (Full Day Block) blocks of time.  Additional charges will be taken into consideration for commute times and fuel for service provided outside of the normal service area.

  • Half Day Spiff Job (4-Hours +) = $320.00 to $375.00
  • Full Day Spiff Job (8-Hours +)  = $640.00 to $900.00

Appointment Times –
Russell is a full-time piano technician.  He is open to schedule tuning and other services to fit your schedule.  He likes to keep Sundays open to nurture his own spirit, but he will consider special requests and needs.

Owner’s Risks (Good News and Bad News)
As piano owners, there are two risks that are always present. Metal either stretches or it breaks.

  • String Breakage - With instruments that are not tuned regularly or they have acquired rust, there is the ever-present risk of string breakage. All products have a life cycle. Whether clarinet reeds, trumpet valves, drum sticks, or music wire, man-made objects eventually go into a state of decay. Piano wire basically has an 8-year life span. After that, metal fatigue is a reality.  All precautions will be taken to avoid breakage (i.e. the application of lubrication at friction points).
  • Plate Breakage - The second concern that all piano owners face is plate breakage. Since the late 1800s pianos have been manufactured with cast iron plates that provide the piano with sufficient structure to resist the force of highly tensioned piano wire. In spite of refined quality controls, occasionally a plate is installed that either has an inappropriate mix of ore or it was not properly cooled once it was poured into the mold. Hence, weak points were inadvertently created during the manufacturing process.  One of Russell's acquaintances has been tuning for more than 40 years.  During the span of his career, only one plate has broken.  Though a rare occurrence, it can happen.

So there is good news and bad news with regard to the above. The good news for broken strings, most of those situations can be repaired. Unfortunately, the bad news for plate breakage is that the piano is done if/when the plate has had enough. If the plate breaks, the piano may be a great piece of furniture, a perfect place for potted plants, or it can be converted into an ingenious media center.

The Piano Technician’s Disclaimer –
Piano technicians DO NOT break strings and plates. Strings and plates break.


(770) 570-0356